Image by Oskar Kadaksoo

Airline

Thanks to the redundant links and network equipment support from IG Networks, this airline has been able to operate without interruption and has kept clients satisfied all over the world

An airline with 25 international locations throughout 19 countries in Latin America and the Caribbean required a robust network topology to support their operation in various airports. The requirement was to provide a high availability solution with dual Internet Access along with logistic support to procure and install Routers, Switches, and out of band modems.

Image by Jue Huang

In many cases, the challenge was to bring in a diverse circuit into the airports. This required working closely with local airport authorities to facilitate permits and local requirements. Our project managers were able to deliver the new Internet Access into airports that met the customer’s diversity requirements. 

 Delivering a turn-key solution was vital to the project. A large component of the initiative was to provide Cisco Routers and Switches with 24x7x4 maintenance service level agreement. The challenge was to procure and provide logistics support for the equipment and to deliver on time at the customer location. 24x7x4 support was provided via local countries spares that allow us to satisfy the SLA.

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Rack and stack as well as cutover support rounded out the project. Our in-country technicians were able to provide remote hands, on-site support to physically install the equipment and provide support for the configuration and cutover of the services. 
The services are supported via our Network Operations Center which provides 24x7x365 support for the Internet Access and the equipment.
  • GLOBAL MANAGEMENT
    AND LOCAL EXPERTISE IN
    THE AMERICAN CONTINENT

    Our local teams of experts enable us to deploy connectivity solutions in a broad array of places and conditions, from big cities to rural areas. Our clients have the ideas, we make them happen.

  • FLEXIBILITY TO CONNECT REGARDLESS OF DISTANCE
    OR OBSTACLES

    We mesh our infraestructure and our partners' to reach all corners of the american continent, from the Diomede Islands in Alaska to the Patagonia.

  • INDUSTRY LEADING SERVICE AGREEMENTS WITH FLEXIBILITY AND SCALABILITY IN MIND

    Our redundant links have above 99.99% of uptime availability. We always strive for excellence and we do so with the highest quality standards in our services

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CONTACT US

Get Connected

24/7 TECH SUPPORT
Email: noc@ignetworks.com
Tel: +1 866 978 4431 Ext 1
SALES
Email: sales@ignetworks.com
Tel: +1 866 978 4431 Ext 705

IG Networks offers high quality telecommunications data services to customers in the Americas and provides a single point of contact for quoting, installation, operation and billing.

 

With operational services in over 45 countries, IG Networks stands out as a company with a high degree of regional competence and offers its customers a single-source full-fledged solution, whether in remote regions or highly developed urban areas, including United States and Canada.

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